Response Food-Process Engineering

35 Upper Ridings
Newnham Downs
Plympton
Plymouth
Devon
PL7 5LD
Tel: 07768 160014
www.keepingyoubaking.co.uk

 

 

Routine Service & Service Contracts

Our routine service schedules are designed to ensure that you obtain the maximum benefit from your production machinery.

Having a machine serviced at regular intervals can help to spot faults before they become major problems and contribute to loss-making downtime.

Our knowledge of food production equipment allows our engineers to target and replace potential high-wear components before they fail.

Tailored Service Contracts

Firstly a technician will attend site and identify which machinery you wish to have serviced. They will then draw up a list of these machines, noting all details and additional components. Back in the office, a schedule will be drawn up and specific tasks will be assigned to each machine at given intervals. Once the schedule is complete we work closely with the customer to ensure this meets with their exact needs. A timescale is agreed to fit around production.

If you feel that a full service schedule is not suitable for you, then we can arrange to carry out a 'one-off' service to help improve the reliability of one or more of your machines. This is usually done in two stages. The first stage involves a technician attending your site and carrying out a general lubrication and replacement of any parts carried as van stock. They will then identify any additional parts as needed, source these parts and will fit them on the second visit. The customer will be advised at all stages.

In addition, we can arrange for payments to be made by standing order.

 

 

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